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Classic Ynab not syncing on iphone or android.

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I have YNAB 4 on my laptop which is what I use to update it, set the budget, etc.  It is set to sync via dropbox with both my iphone and my husband's android and neither are actually syncing.  They both say they are synced and show the current synced date, but the last transaction in both is from 3 weeks ago.

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